Jwa Guitars Sales Terms: Before Shipping - All String Instruments receive a thorough set-up inspection, cleaning, touch-up and new set of strings. After Delivery - All String Instruments are shipped with a complimentary two week inspection period and customer satisfaction guarantee. If after taking delivery, you are unhappy with your purchase for any reason, kindly return it to my Victoria Shop within 14 days of the delivery date, in the condition & manner it was received for a full refund.